1. Commercial Return Option (30-Day Evaluation Period)
As a commercial courtesy, the Company may offer a 30-day evaluation return option for eligible products.

Subject to the conditions below, a Customer may request the return of an eligible product within thirty (30) days from the date of delivery.

This return option is not a statutory right, but a contractual, discretionary commercial policy offered by the Company.

2. Eligibility Conditions
The 30-day return option applies only if all of the following conditions are met:

• the return concerns one (1) standard WorkBooth unit per Customer;
• the unit is the first booth purchased by the Customer from the Company;
• the Product is a Standard Product, not a Custom Order;
• the Product is returned in good condition, showing no damage, misuse, or unauthorized modification;
• the return request is submitted within 30 days of delivery.

If multiple booths are purchased in a single order, this policy applies to one unit only.

3. Products Not Eligible for Return
The following Products are not eligible for return under this policy:

• Custom Orders or products manufactured to Customer-specific requirements;
• products with non-standard configurations, finishes, dimensions, or technical modifications;
• Products that are damaged, altered or show abnormal wear;
• Products returned without prior written authorization from the Company.

4. Return Procedure
To request a return, the Customer must contact the Company in writing at sales@workinbooth.com
Upon approval, the Company will:

• coordinate dismantling and collection of the Product; and
• provide instructions for the return process.

Products returned without prior authorization may be refused.

5. Costs and Refunds
5.1 Covered Costs
Where a return is approved under this policy, the Company will cover:

• dismantling of the eligible Product; and
• return transportation to the Company or its designated facility.

5.2 Non-Refundable Costs
The following costs are non-refundable:

• delivery fees;
• assembly and installation fees;
• any additional services provided.

5.3 Refund Amount
Following receipt and inspection of the returned Product, and subject to compliance with this policy, the Company will refund the purchase price of the returned Product only.

6. Refund Timeline
Approved refunds will be processed to the original payment method within ten (10) business days after inspection and confirmation of eligibility.
If more than fifteen (15) business days have passed since refund approval, the Customer may contact the Company for status clarification.

7. Relationship with the Applicable Agreement
This Cancellation & Return Policy:

• applies only where expressly referenced or approved by the Company;
• does not modify warranty rights, payment obligations, or liability limitations set out in the applicable agreement with the Company;
• does not apply automatically to all sales.

8. Governing Law
This Cancellation & Return Policy shall be governed by and interpreted in accordance with the laws specified in the applicable agreement with the Company.

9. Policy Changes
The Company reserves the right to amend or withdraw this Cancellation & Return Policy with effect for future transactions only.